OUR
SErvice
Export Terms
We offer flexible export terms to accommodate the needs of our international customers. Our primary export term is FOB (Free On Board) or CNF (Cost and Freight). We can help you to find a good shipping line to assist you.
Payment Terms
To provide flexibility and convenience, we offer two primary payment options:
Bank Transfer
- 80% Advance Payment: An initial payment of 80% of the total order value is required at the time of order placement.
- 20% Balance Payment: The remaining 20% is payable against the copy of Bill of Lading (B/L), ensuring that our customers have confidence in the shipment before final payment.
Letter of Credit (L/C)
- 50% Deposit: An initial deposit of 50% of the total order value is required at the time of order placement.
- Irrevocable L/C: The remaining 50% is paid through an Irrevocable Letter of Credit (L/C), providing an added layer of security and assurance for both parties.
Shipping and Logistics
We can assist you to find an experienced logistics team to handle your order with care and precision, providing reliable and timely delivery to your specified destination. We work with reputable shipping companies to offer efficient and cost-effective shipping solutions.
Services Include:
- Customs Documentation: Complete and accurate documentation to ensure smooth customs clearance.
- Freight Forwarding: Coordination with trusted freight forwarders to manage the entire shipping process.
Customer Support
Our dedicated customer support team is here to assist you every step of the way. From initial inquiries to post-shipment support, we are committed to providing exceptional service and ensuring your complete satisfaction.
Support Services Include:
- Pre-Sales Consultation: Expert advice to help you choose the right products for your needs.
- Order Tracking: Regular updates on the status of your order and shipment.
- After-Sales Service: Ongoing support to address any concerns or issues after delivery.